Q. Why does the pawTree Promise say that we don't use any chicken by-products? Does this mean that we use other by-products in our food?
A. We specifically state that we don't use chicken by-products in our food because that has been the biggest concern with consumers for pet food over the years. Chicken by-products can include the feathers, beaks, feet, and other undesirable parts of the body that have notoriously been included in pet food by some companies. We do not use any by-products in our food. However, we DO use liver in some of our treats, considered a by-product by AAFCO, though consumers see the value of organ meat, such as liver, so it is acceptable.